Tanjong Beach Club

Guest Relations Agent

Guest Relations Agent

Summary

Work by the beach today!

Description

We are looking for a service oriented individual to fill the role of Guest Relations Agent for our establishments. Being efficient on reservations, the role requires the individual to maintain the highest customer service standards during service, while building a strong repertoire of guests for the Company.


For this position, you will:
  • manage reservations through phone calls, emails and other forms of communications
  • ensure there are no overlapped reservations, and that all tables are confirmed with credit card details
  • assist the management with the arrangement of seating plans on every service
  • research on all guests’ profiles before dining
  • respond to any guest enquiries and requests
  • welcome every guest that enters the restaurant
  • address guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests’ experience
  • assign guests to designated seats as per seating plan
  • thank every guest for dining at the restaurant before they leave
  • assist in building and maintaining a strong guest profile database, keeping the information updated regularly
  • engage with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays 
  • carry out any other duties as assigned by the Manager
We are looking for individuals who are:
  • skillful at communicating with guests and providing excellent customer service
  • able to engage in conversations in a professional and friendly manner
  • well-groomed and have a professional appearance
  • able to work under pressure with a smile and passion for the restaurant business  
Others:
  • Wages:
    • FT: $1,700 - $2,200 / month
    • PT: $10 - $12 / hr
  • Min Commitment:
    • PT: At least 2 days/ week and for 3 months or more
  • Benefits:
    • 30% discount across the various brands
    • Medical Subsidy under MHC
    • 5-day work week for full-timers
  • Opportunities for career progression
  • Check out this video to find out more about The Lo & Behold Group!
*Kindly apply based on your earliest available date and we will contact you if you are shortlisted

F&B Service Crew (Part Time)


Additional info
Dresscode:

Uniform (Provided)

Transport:

Pick up from Seah Imm Carpark

More listings
Tanjong Beach Club

About us...

Lauded by Condé Nast Traveller as one of the World's Best Beach Clubs, Tanjong Beach Club is a serene sanctuary located on the finest sun-soaked stretch of sand in Sentosa. Designed to straddle the line between indoors and outdoors, the beach club takes its cue from the seaside homes of yesteryear, mid-century modernism and nostalgic maritime influences. 

On weekdays, it is a peaceful hideaway from Singapore's concrete jungle, offering a slice of tropical paradise mere minutes away from the heart of the city. Over the weekends, the club transforms into a celebration of vibrancy and living a life more carefree. 

Take your pick from the lively string of parties running all year round, adorn yourselves with specially curated accessories from The Beach Shop and prepare to dance the night away.

Location

120 Tanjong Beach Walk, Harbourfront, Telok Blangah, Singapore 098942
2886
3
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