Goldtech Resources Pte Ltd

Come join us and be part of this growing team!

NOC Operator (1 year Contract)

Summary

Come join us and be part of this growing team!

Description
Job Description
  • Monitoring and escalations of alerts in a timely manner
  • Troubleshoot and monitor activity throughout the network
  • Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
  • Interact with departments to address issues identified within the network
  • Pro-actively monitor the data centre network systems’ uptime and connectivity to ensure system
  • availability to prevent any down time, and coordinate problem resolution with vendor or second
  • level support groups.
  • To log and submit problem management record and assigned to appropriate party in accordance
  • with the guideline/instruction provided.
  • Ensure physical security procedures are followed strictly
  • Seeks to understand customer issues while maintaining customer trust and managing the
  • customer’s expectation.
Job Requirements
  • Singaporeans/PRs only
  • Nitec / Diploma in Computer Science or any other related discipline

  • Experienced in Windows, Linux, Unix will be an advantage

  • Familiar with monitoring tool and processes such as Nimsoft, GENet,

  • Familiar with using excel functions such as macro, and pivot

  • Data Centre Operations experience and knowledge or equivalent

  • Good communication, both written and verbal

  • Good decision making skills

  • Ability to work within a team environment and 
    follow detailed procedures
  • Must be willing to perform 12hrs rotating shifts
Additional info
Work Location

Changi South Lane

Work Hours

Must be willing to perform 12hrs rotating shifts

More listings
Goldtech Resources Pte Ltd

About us...

Goldtech Resources provides distinctive outsourcing solutions and services to corporations that outsource their non-core and core activities such as Talent Management. Our key advantage is Goldtech Resources provides both implementation and talent management services. As a result we do not just provide technology solutions by providing talented specialist, we have a core service commitment package of value added services that ensures maximum utilization of technology and continuity.

More info:http://www.goldtechrs.com/

Location

#07-10, 627A Aljunied Road, Biztech Centre, Kallang, Aljunied, Geylang, Singapore 389842
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